Your contact center is the touchpoint that drives your customer experience. The costs associated with servicing your customers directly impacts the profitablity of the product or service you provide. Understanding the cost of serving your clients and ways to minimize costs in the contact center are critical to effective management practices.
Join us for our next webinar on
Wednesday, November 16th at 11am-12noon CT, as we review Five Contact Center Issues That Can Deflate Your Profits.
Register at: https://attendee.gotowebinar.com/register/7525212989595599364 CXM - A Better Customer Read more...